Payment Card Industry Data Security Standards (PCI DSS), is a set of standards determined by the PCI Security Standards Council which protects consumers credit card data. All companies that collect, store and exchange card holder data must comply with the PCI standards. The standards were created to assist organizations that process credit cards to protect from fraud through increased controls around data and its exposure to compromise. The controls through PCI surround, collecting, processing, storing and exchanging cardholder data.

Salesforce is a cloud computing and enterprise Software-as-a-Service (SaaS), that companies can use for their Customer Relationship Management (CRM). CRM is used to keep track of leads and potential clients across many different platforms., such as marketing, sales and services. CRM is a great way for companies to manage and analyze customer interactions and performance, by gathering information across all different channels.

HostedPCI has developed a Salesforce App that provides PCI compliance to eCommerce and call center companies who use Salesforce to track and store customer data when credit card payment interaction is required. HostedPCI’s has two main solutions available for Salesforce, our iFrame solution as well as our IVR solution, these solutions collect, store and exchange credit card data through HostedPCI servers so that the company does not see or touch the credit card information on their servers. In place of the real credit card, companies are given a token which they can store freely and use for purchases and returns.